Shipping policy
Shipping
We currently ship orders within the United States.
Orders are typically processed within 1–2 business days. Estimated delivery times shown at checkout are estimates and are not guaranteed.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please ensure your shipping address is correct before placing your order. If you notice an error, contact us immediately. We cannot guarantee that shipping information can be changed once an order has entered fulfillment.
If your package arrives damaged, is lost in transit, or tracking indicates delivery but you cannot locate the package, please contact us at info@durovelo.com and include your order number.